Privacy Policy

Effective Date: July 30, 2026

Welcome to Confra Fuels App ("the App"). This Privacy Policy explains how Lotadmin Software Technology ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.

By downloading or using this application, you agree to this Privacy Policy.

1. Information We Collect

• Name
• Mobile Number
• Email Address (if provided)
• Customer ID / Membership ID
• Reward Points Information
• Fuel Purchase History
• Transaction History
• Device Information (Model, OS, App Version)
• Crash Reports
• IP Address

2. Camera Permission

The App requires camera permission only for scanning customer QR Codes.

We do not capture or store photos or videos from your device.

3. How We Use Your Information

• Provide customer rewards.
• Authenticate users.
• Display reward balances.
• Process QR Code transactions.
• Redeem reward points.
• Improve application performance.
• Provide customer support.
• Prevent fraud and unauthorized access.

4. Information Sharing

We do not sell your personal information.

Information may only be shared with:

• Confra Group internal systems.
• Trusted service providers.
• Government authorities when required by law.

5. Third-Party Services

The App may use third-party services including:

• Apple App Store
• Firebase Analytics (if enabled)
• Google Play Services (Android)
• Payment Gateway Providers (if applicable)

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure.

7. Data Retention

Your information is retained only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

You may request to:

• Access your information.
• Correct inaccurate information.
• Delete your account.
• Delete personal information where legally permitted.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately after publication on this page.

11. Contact Us

Lotadmin Software Technology

Confra Fuels Petrol Pump
Vengara
Malappuram District
Kerala, India

Email: faisal.confra@gmail.com

Website: https://confragroup.com/apps/fuels/support.html