Privacy Policy

Effective date: November 1, 2025

Welcome to Confra Fuels App (the "App"). This Privacy Policy describes how Lotadmin Software Technology ("we", "us", or "our") collects, uses, discloses, and protects information when you use the Confra Fuels App. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: information that can identify you directly, such as your name, email address, phone number, billing/shipping address, and payment details if you make purchases through the App.
• Account Data: username, hashed passwords, profile picture, preferences, and settings you provide when creating or updating your account.
• Transaction Information: details of products or services you purchase, invoices, order history and related communications.
• Device and Usage Data: information about your device (model, operating system, unique device identifiers), mobile network information, IP address, app telemetry, crash logs, and how you interact with the App.
• Location Data: approximate or precise location data if you permit the App to access your device location. Location data is used only when necessary for features (for example, locating nearby fuel stations or delivery routing).
• Log Data: server logs and analytics data such as timestamps, pages/screens viewed, and other diagnostic data.

2. How We Use Your Information

We use collected information for purposes including but not limited to:

• Providing, operating, maintaining, and improving the App and its features.
• Processing transactions and sending related information, such as confirmations and invoices.
• Communicating with you about account updates, offers, support, and changes to policies.
• Personalizing content and recommendations.
• Analyzing usage and trends to improve the App and for internal business purposes.
• Detecting, preventing, and responding to security incidents, fraud, or other illegal activities.

3. Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: trusted vendors who perform services on our behalf (payment processors, hosting providers, analytics providers, delivery partners). These providers are only given access to the data they need to perform their functions.
• Business Transfers: if we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.
• Legal Requirements: when required by law, regulation, or legal process; or to protect the rights, property, or safety of our users or the public.
• With Your Consent: when you give us explicit permission to share certain information.

4. Third-Party Services & Links

The App may contain links to third-party websites or services, or integrate with third-party SDKs (for example, payment gateways, mapping and analytics). This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before using their services.

5. Analytics, Advertising & Cookies

We may use analytics services (for example, Firebase Analytics) to understand usage patterns and improve the App. These services may collect device and usage information. We may also use cookies or similar technologies in web views to provide basic functionality or remember preferences.

6. Security

We take reasonable administrative, technical, and physical measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide the App’s services, fulfill legal obligations, resolve disputes, and enforce agreements. If you delete your account, we will delete or anonymize your personal data in accordance with applicable laws, except where retention is required for legal or legitimate business purposes.

8. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to remove the information.

9. Your Rights

Depending on your location, you may have rights such as accessing, correcting, updating, or deleting your personal information; objecting to or restricting processing; and requesting data portability. To exercise these rights, please contact us using the details in the Contact Us section below.

10. International Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country. We will take reasonable steps to ensure that transfers are made in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the App, email, or by posting the updated policy with a revised effective date.

12. Contact Us

Last updated: November 1, 2025